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Topic compliance costs Risk(s) identified: (Topic : compliance costs) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) lack of access to all data some business rules switched off limited verification of data provided by applicants staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness Measuring influence on outcomes performance measurement frameworks large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic civil service staff Risk(s) identified: (Topic : civil service staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable Topic civil service system Risk(s) identified: (Topic : civil service system) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Topic service center Risk(s) identified: (Topic : service center) Failure to take into account the price increase Poor analysis Topic IT architecture Risk(s) identified: (Topic : IT architecture) confidential personal data are not sufficiently protected lack of regulations concerning the protection of confidential data on a group of entities Topic cyber-security Risk(s) identified: (Topic : cyber-security) list of controls to mitigate risks mandatory strategies implemented incompletely lack of periodic assessment and review Topic digital transformation Risk(s) identified: (Topic : digital transformation) supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness Topic government IT agency Risk(s) identified: (Topic : government IT agency) supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness Topic open data Risk(s) identified: (Topic : open data) supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused mandatory publication open data at work concrete action plan national information infrastructure Topic personal data protection Risk(s) identified: (Topic : personal data protection) supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences mandatory publication open data at work concrete action plan national information infrastructure Topic digitization Risk(s) identified: (Topic : digitization) supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness Topic homelessness Risk(s) identified: (Topic : homelessness) incentives to take up employment spendings increased to reduce the problem incomplete research on how the funds are used Topic government’s key priorities Risk(s) identified: (Topic : government’s key priorities) various public bodies responsible for the same domain demand growing faster than supply Topic overheads accounting Risk(s) identified: (Topic : overheads accounting) costs allocated with different keys opting out of standard taxonomy insufficiently flexible norm Topic cyber security Risk(s) identified: (Topic : cyber security) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences Topic database Risk(s) identified: (Topic : database) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences Topic regulators Risk(s) identified: (Topic : regulators) Measuring influence on outcomes performance measurement frameworks Topic product marking Risk(s) identified: (Topic : product marking) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic information society Risk(s) identified: (Topic : information society) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic dry ports Risk(s) identified: (Topic : dry ports) absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Area State statistics Topic legacy systems Risk(s) identified: (Topic : legacy systems) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders Topic management dashboard Risk(s) identified: (Topic : management dashboard) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified Topic agile projects Risk(s) identified: (Topic : agile projects) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified Topic indicative Risk(s) identified: (Topic : indicative) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified lack of access to all data some business rules switched off limited verification of data provided by applicants supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness incentives to take up employment spendings increased to reduce the problem incomplete research on how the funds are used various public bodies responsible for the same domain demand growing faster than supply costs allocated with different keys opting out of standard taxonomy insufficiently flexible norm poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities mandatory publication open data at work concrete action plan national information infrastructure absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Topic directive Risk(s) identified: (Topic : directive) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness incentives to take up employment spendings increased to reduce the problem incomplete research on how the funds are used Measuring influence on outcomes performance measurement frameworks poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused mandatory publication open data at work concrete action plan national information infrastructure Topic taxation systems Risk(s) identified: (Topic : taxation systems) lack of access to all data some business rules switched off limited verification of data provided by applicants postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic small business Risk(s) identified: (Topic : small business) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic interoperability Risk(s) identified: (Topic : interoperability) lack of access to all data some business rules switched off limited verification of data provided by applicants supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic user friendliness Risk(s) identified: (Topic : user friendliness) lack of access to all data some business rules switched off limited verification of data provided by applicants supported exemplars framework of standards and guidance not sustained uncertainty about guidance insufficient user friendliness large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic performance measurement Risk(s) identified: (Topic : performance measurement) lack of access to all data some business rules switched off limited verification of data provided by applicants Measuring influence on outcomes performance measurement frameworks poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Topic application controls Risk(s) identified: (Topic : application controls) lack of access to all data some business rules switched off limited verification of data provided by applicants