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nobody responsible for coordination lack of training and practice lack of quality control Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities task team's focus redirected involved staff not fully identified online trainings only partially solve the problem training needs not fully identified fragmented responsibilities overlapping strategies unclear progress in implementing the major strategy expected benefits not set Topic measurement of project success Risk(s) identified: (Topic : measurement of project success) strategic goals without criteria and indicators forgotten options procurement without sufficient transparency and equal treatment shortsighted planning Lack of coordinated strategy No sufficient understanding of the area No cost-effect perspective in funds management lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic large scale project Risk(s) identified: (Topic : large scale project) Users resistance Weak in-house team Strategic management insufficiently IT-aware Insufficient supervision poor financial management project for educational system management ineffective Lack of coordinated strategy No sufficient understanding of the area No cost-effect perspective in funds management Unconnected systems Two systems perform similar calculations with different accuracy Competition rules bypassed Topic system maintenance Risk(s) identified: (Topic : system maintenance) Users resistance Weak in-house team Strategic management insufficiently IT-aware Insufficient supervision Topic taxation systems Risk(s) identified: (Topic : taxation systems) lack of access to all data some business rules switched off limited verification of data provided by applicants postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic small business Risk(s) identified: (Topic : small business) lack of access to all data some business rules switched off limited verification of data provided by applicants task team's focus redirected involved staff not fully identified online trainings only partially solve the problem training needs not fully identified Topic interoperability Risk(s) identified: (Topic : interoperability) lack of access to all data some business rules switched off limited verification of data provided by applicants Unconnected systems Two systems perform similar calculations with different accuracy Competition rules bypassed decentralization of development lack of a comprehensive definition for the system methodology not followed and incomplete data Topic user friendliness Risk(s) identified: (Topic : user friendliness) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic performance measurement Risk(s) identified: (Topic : performance measurement) lack of access to all data some business rules switched off limited verification of data provided by applicants weaknesses in critical internal controls data not widely available Accountable Transparent Accessible Understandable No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities fragmented responsibilities overlapping strategies unclear progress in implementing the major strategy expected benefits not set Topic application controls Risk(s) identified: (Topic : application controls) lack of access to all data some business rules switched off limited verification of data provided by applicants poor log analysis no systemic care about data protection Topic compliance costs Risk(s) identified: (Topic : compliance costs) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) lack of access to all data some business rules switched off limited verification of data provided by applicants staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic civil service staff Risk(s) identified: (Topic : civil service staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored weaknesses in critical internal controls data not widely available postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored Topic civil service system Risk(s) identified: (Topic : civil service system) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality weaknesses in critical internal controls data not widely available basic approach not equally effective bacground affects performance positive approach to learning savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change decentralization of development lack of a comprehensive definition for the system methodology not followed and incomplete data Topic conflicts of interest Risk(s) identified: (Topic : conflicts of interest) not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality Topic government IT agency Risk(s) identified: (Topic : government IT agency) better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored poor quality of data protection policy poor risk analysis insufficient screening of positions with access to confidential information Topic cyber-security Risk(s) identified: (Topic : cyber-security) complexity of the main programme lack of effective revision unclear responsibility division planning without some of key contributors security measures not implemented infrastructure not prepared Topic cost estimation Risk(s) identified: (Topic : cost estimation) poor financial management project for educational system management ineffective Lack of coordinated strategy No sufficient understanding of the area No cost-effect perspective in funds management lack of basic security measures illegal usage of various types of software insufficient accounting control procedures ineffective software management Topic open data Risk(s) identified: (Topic : open data) weaknesses in critical internal controls data not widely available mandatory publication open data at work concrete action plan national information infrastructure no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic service center Risk(s) identified: (Topic : service center) weaknesses in critical internal controls data not widely available No control procedures over the agreements with clients Low-grade operational information for governance board Topic job scheduling Risk(s) identified: (Topic : job scheduling) weaknesses in critical internal controls data not widely available Topic public trust Risk(s) identified: (Topic : public trust) Accountable Transparent Accessible Understandable Topic immigrant students Risk(s) identified: (Topic : immigrant students) basic approach not equally effective bacground affects performance positive approach to learning Topic large scale undertaking Risk(s) identified: (Topic : large scale undertaking) savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic cyber security Risk(s) identified: (Topic : cyber security) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences bringing private device, local administrator privileges inadequate framework for the use and management of IT equipment no awareness of existing rules Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic database Risk(s) identified: (Topic : database) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences poor log analysis no systemic care about data protection Topic personal data protection Risk(s) identified: (Topic : personal data protection) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences mandatory publication open data at work concrete action plan national information infrastructure no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic education institutions' premises Risk(s) identified: (Topic : education institutions' premises) few cases of entities having targets for costs and use applying commercial type of competitive rules to educational entity Topic data centers Risk(s) identified: (Topic : data centers) No control procedures over the agreements with clients Low-grade operational information for governance board decentralization of development lack of a comprehensive definition for the system methodology not followed and incomplete data Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic organization's IT services Risk(s) identified: (Topic : organization's IT services) lack of basic security measures illegal usage of various types of software insufficient accounting control procedures ineffective software management Topic business continuity management Risk(s) identified: (Topic : business continuity management) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic IT architecture Risk(s) identified: (Topic : IT architecture) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic information society Risk(s) identified: (Topic : information society) no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic research infrastructure Risk(s) identified: (Topic : research infrastructure) bringing private device, local administrator privileges inadequate framework for the use and management of IT equipment no awareness of existing rules Topic data protection Risk(s) identified: (Topic : data protection) bringing private device, local administrator privileges inadequate framework for the use and management of IT equipment no awareness of existing rules Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic costs reporting Risk(s) identified: (Topic : costs reporting) decentralization of development lack of a comprehensive definition for the system methodology not followed and incomplete data Topic acquiring an IT system Risk(s) identified: (Topic : acquiring an IT system) decentralization of development lack of a comprehensive definition for the system methodology not followed and incomplete data Topic ICT infractructure Risk(s) identified: (Topic : ICT infractructure) Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic acquisition training Risk(s) identified: (Topic : acquisition training) task team's focus redirected involved staff not fully identified online trainings only partially solve the problem training needs not fully identified Topic Development Assistance Risk(s) identified: (Topic : Development Assistance) fragmented responsibilities overlapping strategies unclear progress in implementing the major strategy expected benefits not set Topic internal audit Risk(s) identified: (Topic : internal audit) fragmented responsibilities overlapping strategies unclear progress in implementing the major strategy expected benefits not set Area education Topic legacy systems Risk(s) identified: (Topic : legacy systems) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic management dashboard Risk(s) identified: (Topic : management dashboard) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Topic agile projects Risk(s) identified: (Topic : agile projects) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Topic indicative Risk(s) identified: (Topic : indicative) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified lack of access to all data some business rules switched off limited verification of data provided by applicants not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored weaknesses in critical internal controls data not widely available savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change mandatory publication open data at work concrete action plan national information infrastructure no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control bringing private device, local administrator privileges inadequate framework for the use and management of IT equipment no awareness of existing rules task team's focus redirected involved staff not fully identified online trainings only partially solve the problem training needs not fully identified fragmented responsibilities overlapping strategies unclear progress in implementing the major strategy expected benefits not set Topic directive Risk(s) identified: (Topic : directive) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored weaknesses in critical internal controls data not widely available Accountable Transparent Accessible Understandable savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change mandatory publication open data at work concrete action plan national information infrastructure