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. nobody responsible for coordination . lack of training and practice . lack of quality control . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified . fragmented responsibilities . overlapping strategies . unclear progress in implementing the major strategy . expected benefits not set Topic measurement of project success Risk(s) identified: (Topic : measurement of project success) . strategic goals without criteria and indicators . forgotten options . procurement without sufficient transparency and equal treatment . shortsighted planning . Lack of coordinated strategy . No sufficient understanding of the area . No cost-effect perspective in funds management . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic large scale project Risk(s) identified: (Topic : large scale project) . Users resistance . Weak in-house team . Strategic management insufficiently IT-aware . Insufficient supervision . poor financial management . project for educational system management ineffective . Lack of coordinated strategy . No sufficient understanding of the area . No cost-effect perspective in funds management . Unconnected systems . Two systems perform similar calculations with different accuracy . Competition rules bypassed Topic system maintenance Risk(s) identified: (Topic : system maintenance) . Users resistance . Weak in-house team . Strategic management insufficiently IT-aware . Insufficient supervision Topic taxation systems Risk(s) identified: (Topic : taxation systems) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic small business Risk(s) identified: (Topic : small business) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified Topic interoperability Risk(s) identified: (Topic : interoperability) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . Unconnected systems . Two systems perform similar calculations with different accuracy . Competition rules bypassed . decentralization of development . lack of a comprehensive definition for the system . methodology not followed and incomplete data Topic user friendliness Risk(s) identified: (Topic : user friendliness) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic performance measurement Risk(s) identified: (Topic : performance measurement) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . weaknesses in critical internal controls . data not widely available . Accountable . Transparent . Accessible . Understandable . No control procedures over the agreements with clients . Low-grade operational information for governance board . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities . fragmented responsibilities . overlapping strategies . unclear progress in implementing the major strategy . expected benefits not set Topic application controls Risk(s) identified: (Topic : application controls) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . poor log analysis . no systemic care about data protection Topic compliance costs Risk(s) identified: (Topic : compliance costs) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . No control procedures over the agreements with clients . Low-grade operational information for governance board . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic civil service staff Risk(s) identified: (Topic : civil service staff) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . weaknesses in critical internal controls . data not widely available . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored Topic civil service system Risk(s) identified: (Topic : civil service system) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) . staff reduced . number of staff reduced by minimising recruitment . long-term operating models not set . no information on workforce's skills . entities’ workforce information is incomplete and not comparable . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . weaknesses in critical internal controls . data not widely available . basic approach not equally effective . bacground affects performance . positive approach to learning . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change . decentralization of development . lack of a comprehensive definition for the system . methodology not followed and incomplete data Topic conflicts of interest Risk(s) identified: (Topic : conflicts of interest) . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality Topic government IT agency Risk(s) identified: (Topic : government IT agency) . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . poor quality of data protection policy . poor risk analysis . insufficient screening of positions with access to confidential information Topic cyber-security Risk(s) identified: (Topic : cyber-security) . complexity of the main programme . lack of effective revision . unclear responsibility division . planning without some of key contributors . security measures not implemented . infrastructure not prepared Topic cost estimation Risk(s) identified: (Topic : cost estimation) . poor financial management . project for educational system management ineffective . Lack of coordinated strategy . No sufficient understanding of the area . No cost-effect perspective in funds management . lack of basic security measures . illegal usage of various types of software . insufficient accounting control procedures . ineffective software management Topic open data Risk(s) identified: (Topic : open data) . weaknesses in critical internal controls . data not widely available . mandatory publication . open data at work . concrete action plan . national information infrastructure . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control Topic service center Risk(s) identified: (Topic : service center) . weaknesses in critical internal controls . data not widely available . No control procedures over the agreements with clients . Low-grade operational information for governance board Topic job scheduling Risk(s) identified: (Topic : job scheduling) . weaknesses in critical internal controls . data not widely available Topic public trust Risk(s) identified: (Topic : public trust) . Accountable . Transparent . Accessible . Understandable Topic immigrant students Risk(s) identified: (Topic : immigrant students) . basic approach not equally effective . bacground affects performance . positive approach to learning Topic large scale undertaking Risk(s) identified: (Topic : large scale undertaking) . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic cyber security Risk(s) identified: (Topic : cyber security) . lacking co-ordination and consistency of education campaigns . no clear mechanism to support good practices . lack of accurate data . criminals continually innovate . international and ‘hidden’ nature of online fraud . lack of information on judicial outcomes for fraud offences . bringing private device, local administrator privileges . inadequate framework for the use and management of IT equipment . no awareness of existing rules . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic database Risk(s) identified: (Topic : database) . lacking co-ordination and consistency of education campaigns . no clear mechanism to support good practices . lack of accurate data . criminals continually innovate . international and ‘hidden’ nature of online fraud . lack of information on judicial outcomes for fraud offences . poor log analysis . no systemic care about data protection Topic personal data protection Risk(s) identified: (Topic : personal data protection) . lacking co-ordination and consistency of education campaigns . no clear mechanism to support good practices . lack of accurate data . criminals continually innovate . international and ‘hidden’ nature of online fraud . lack of information on judicial outcomes for fraud offences . mandatory publication . open data at work . concrete action plan . national information infrastructure . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control Topic education institutions' premises Risk(s) identified: (Topic : education institutions' premises) . few cases of entities having targets for costs and use . applying commercial type of competitive rules to educational entity Topic data centers Risk(s) identified: (Topic : data centers) . No control procedures over the agreements with clients . Low-grade operational information for governance board . decentralization of development . lack of a comprehensive definition for the system . methodology not followed and incomplete data . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic organization's IT services Risk(s) identified: (Topic : organization's IT services) . lack of basic security measures . illegal usage of various types of software . insufficient accounting control procedures . ineffective software management Topic business continuity management Risk(s) identified: (Topic : business continuity management) . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic IT architecture Risk(s) identified: (Topic : IT architecture) . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic information society Risk(s) identified: (Topic : information society) . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control Topic research infrastructure Risk(s) identified: (Topic : research infrastructure) . bringing private device, local administrator privileges . inadequate framework for the use and management of IT equipment . no awareness of existing rules Topic data protection Risk(s) identified: (Topic : data protection) . bringing private device, local administrator privileges . inadequate framework for the use and management of IT equipment . no awareness of existing rules . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic costs reporting Risk(s) identified: (Topic : costs reporting) . decentralization of development . lack of a comprehensive definition for the system . methodology not followed and incomplete data Topic acquiring an IT system Risk(s) identified: (Topic : acquiring an IT system) . decentralization of development . lack of a comprehensive definition for the system . methodology not followed and incomplete data Topic ICT infractructure Risk(s) identified: (Topic : ICT infractructure) . Formalized approach to optimization goals . Lack of clear development plans and well-organised infrastructure . Involvement of many institutions in security activities Topic acquisition training Risk(s) identified: (Topic : acquisition training) . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified Topic Development Assistance Risk(s) identified: (Topic : Development Assistance) . fragmented responsibilities . overlapping strategies . unclear progress in implementing the major strategy . expected benefits not set Topic internal audit Risk(s) identified: (Topic : internal audit) . fragmented responsibilities . overlapping strategies . unclear progress in implementing the major strategy . expected benefits not set Area education Topic legacy systems Risk(s) identified: (Topic : legacy systems) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change Topic management dashboard Risk(s) identified: (Topic : management dashboard) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance Topic agile projects Risk(s) identified: (Topic : agile projects) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance Topic indicative Risk(s) identified: (Topic : indicative) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . weaknesses in critical internal controls . data not widely available . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance . No control procedures over the agreements with clients . Low-grade operational information for governance board . postings and promotions not giving sufficient weight to skills . evaluations focus on the individual experience not on broader impact . data weaknesses . overemphasis on classroom-based training . difficulties in recruiting skilled staff . devolved responsibilities . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change . mandatory publication . open data at work . concrete action plan . national information infrastructure . no policy . too late and too fragmented planning . ineffective monitoring . regulations' update delayed and incomplete . cost related rules not modified . nobody responsible for coordination . lack of training and practice . lack of quality control . bringing private device, local administrator privileges . inadequate framework for the use and management of IT equipment . no awareness of existing rules . task team's focus redirected . involved staff not fully identified . online trainings only partially solve the problem . training needs not fully identified . fragmented responsibilities . overlapping strategies . unclear progress in implementing the major strategy . expected benefits not set Topic directive Risk(s) identified: (Topic : directive) . many use outdated software languages and hardware . lack of consistent risk analysis . One of goals not identified . not recognising the risk of interest conflicts . system is increasing likelihood of conflicts of interest . personal benefits to be clearly prohibited . special care about public investment priorities setting . procurement practices . recruiting family members . movement of staff between government and private company . lack of transparence in gifts and hospitality . better scrutiny of proposals . skills shortages remain in the areas needed . strategic workforce planning is under-developed . approval without business case . limited competition generated . direct costs not compared . most expensive cases insufficiently monitored . weaknesses in critical internal controls . data not widely available . Accountable . Transparent . Accessible . Understandable . savings goals not planned . insufficient quality and frequency of risk analysis . different interpretations of guidance . lack of effective measurement tools to determine progress . lack of updated and comprehensive plans . lack of analysis of the significant organizational change . mandatory publication . open data at work . concrete action plan . national information infrastructure