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Area housing Topic taxation systems Risk(s) identified: (Topic : taxation systems) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic small business Risk(s) identified: (Topic : small business) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic interoperability Risk(s) identified: (Topic : interoperability) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic user friendliness Risk(s) identified: (Topic : user friendliness) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic performance measurement Risk(s) identified: (Topic : performance measurement) lack of access to all data some business rules switched off limited verification of data provided by applicants weaknesses in critical internal controls data not widely available Accountable Transparent Accessible Understandable Topic application controls Risk(s) identified: (Topic : application controls) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic compliance costs Risk(s) identified: (Topic : compliance costs) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic indicative Risk(s) identified: (Topic : indicative) lack of access to all data some business rules switched off limited verification of data provided by applicants weaknesses in critical internal controls data not widely available various public bodies responsible for the same domain demand growing faster than supply large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused regulatory changes require time to be implemented missed deadline of repayment Too narrow basis of regulatory changes unclear definition of responsibility Topic internal control Risk(s) identified: (Topic : internal control) weaknesses in critical internal controls data not widely available large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic civil service staff Risk(s) identified: (Topic : civil service staff) weaknesses in critical internal controls data not widely available Topic open data Risk(s) identified: (Topic : open data) weaknesses in critical internal controls data not widely available large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic service center Risk(s) identified: (Topic : service center) weaknesses in critical internal controls data not widely available Topic job scheduling Risk(s) identified: (Topic : job scheduling) weaknesses in critical internal controls data not widely available Topic directive Risk(s) identified: (Topic : directive) weaknesses in critical internal controls data not widely available Accountable Transparent Accessible Understandable most electronic records remained unscheduled no policies, plans and practices to guide an expert IT system acquisition insufficient automation in managing large volumes of data control of electronic records is difficult in a decentralized computing environment obsolescent and aging storage media put electronic records at risk complexity of electronic records precludes simple transfer to text formats electronic records are dependent on evolving software and hardware large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic public trust Risk(s) identified: (Topic : public trust) Accountable Transparent Accessible Understandable Topic government’s key priorities Risk(s) identified: (Topic : government’s key priorities) various public bodies responsible for the same domain demand growing faster than supply Topic records and documents management Risk(s) identified: (Topic : records and documents management) most electronic records remained unscheduled no policies, plans and practices to guide an expert IT system acquisition insufficient automation in managing large volumes of data control of electronic records is difficult in a decentralized computing environment obsolescent and aging storage media put electronic records at risk complexity of electronic records precludes simple transfer to text formats electronic records are dependent on evolving software and hardware Topic product marking Risk(s) identified: (Topic : product marking) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic information society Risk(s) identified: (Topic : information society) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic repayments Risk(s) identified: (Topic : repayments) regulatory changes require time to be implemented missed deadline of repayment Too narrow basis of regulatory changes unclear definition of responsibility