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Area public relations Topic legacy systems Risk(s) identified: (Topic : legacy systems) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic management dashboard Risk(s) identified: (Topic : management dashboard) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified Topic agile projects Risk(s) identified: (Topic : agile projects) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified Topic indicative Risk(s) identified: (Topic : indicative) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified lack of access to all data some business rules switched off limited verification of data provided by applicants not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented unplanned resource changes and the lack of involvement from management poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic directive Risk(s) identified: (Topic : directive) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented unplanned resource changes and the lack of involvement from management Measuring influence on outcomes performance measurement frameworks poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic taxation systems Risk(s) identified: (Topic : taxation systems) lack of access to all data some business rules switched off limited verification of data provided by applicants postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic small business Risk(s) identified: (Topic : small business) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic interoperability Risk(s) identified: (Topic : interoperability) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis Topic user friendliness Risk(s) identified: (Topic : user friendliness) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic performance measurement Risk(s) identified: (Topic : performance measurement) lack of access to all data some business rules switched off limited verification of data provided by applicants unplanned resource changes and the lack of involvement from management Measuring influence on outcomes performance measurement frameworks poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic application controls Risk(s) identified: (Topic : application controls) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic compliance costs Risk(s) identified: (Topic : compliance costs) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) lack of access to all data some business rules switched off limited verification of data provided by applicants staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored Measuring influence on outcomes performance measurement frameworks large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic civil service staff Risk(s) identified: (Topic : civil service staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored unplanned resource changes and the lack of involvement from management postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored Topic civil service system Risk(s) identified: (Topic : civil service system) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic conflicts of interest Risk(s) identified: (Topic : conflicts of interest) not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality Topic government IT agency Risk(s) identified: (Topic : government IT agency) better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored Topic business continuity management Risk(s) identified: (Topic : business continuity management) governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic requirements management Risk(s) identified: (Topic : requirements management) unplanned resource changes and the lack of involvement from management Topic cyber security Risk(s) identified: (Topic : cyber security) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic database Risk(s) identified: (Topic : database) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences Topic personal data protection Risk(s) identified: (Topic : personal data protection) lacking co-ordination and consistency of education campaigns no clear mechanism to support good practices lack of accurate data criminals continually innovate international and ‘hidden’ nature of online fraud lack of information on judicial outcomes for fraud offences lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic regulators Risk(s) identified: (Topic : regulators) Measuring influence on outcomes performance measurement frameworks Topic product marking Risk(s) identified: (Topic : product marking) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic information society Risk(s) identified: (Topic : information society) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic open data Risk(s) identified: (Topic : open data) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic service center Risk(s) identified: (Topic : service center) No control procedures over the agreements with clients Low-grade operational information for governance board Topic data centers Risk(s) identified: (Topic : data centers) No control procedures over the agreements with clients Low-grade operational information for governance board Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic measurement of project success Risk(s) identified: (Topic : measurement of project success) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic IT architecture Risk(s) identified: (Topic : IT architecture) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic large scale undertaking Risk(s) identified: (Topic : large scale undertaking) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic ICT infractructure Risk(s) identified: (Topic : ICT infractructure) Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities Topic data protection Risk(s) identified: (Topic : data protection) Formalized approach to optimization goals Lack of clear development plans and well-organised infrastructure Involvement of many institutions in security activities