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national information infrastructure lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures bringing private device, local administrator privileges inadequate framework for the use and management of IT equipment no awareness of existing rules Topic directive Risk(s) identified: (Topic : directive) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored weaknesses in critical internal controls data not widely available governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented business continuity process not implemented lack of staff responsible for IT security acquisition results not monitored lack of objectives to improving IT governance lack of strategic planning most electronic records remained unscheduled no policies, plans and practices to guide an expert IT system acquisition insufficient automation in managing large volumes of data control of electronic records is difficult in a decentralized computing environment obsolescent and aging storage media put electronic records at risk complexity of electronic records precludes simple transfer to text formats electronic records are dependent on evolving software and hardware savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Measuring influence on outcomes performance measurement frameworks poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change mandatory publication open data at work concrete action plan national information infrastructure no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic taxation systems Risk(s) identified: (Topic : taxation systems) lack of access to all data some business rules switched off limited verification of data provided by applicants postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic small business Risk(s) identified: (Topic : small business) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic interoperability Risk(s) identified: (Topic : interoperability) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis Topic user friendliness Risk(s) identified: (Topic : user friendliness) lack of access to all data some business rules switched off limited verification of data provided by applicants large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic performance measurement Risk(s) identified: (Topic : performance measurement) lack of access to all data some business rules switched off limited verification of data provided by applicants weaknesses in critical internal controls data not widely available Measuring influence on outcomes performance measurement frameworks poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Topic application controls Risk(s) identified: (Topic : application controls) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic compliance costs Risk(s) identified: (Topic : compliance costs) lack of access to all data some business rules switched off limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) lack of access to all data some business rules switched off limited verification of data provided by applicants staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored business continuity process not implemented lack of staff responsible for IT security acquisition results not monitored lack of objectives to improving IT governance lack of strategic planning Measuring influence on outcomes performance measurement frameworks large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic civil service staff Risk(s) identified: (Topic : civil service staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored weaknesses in critical internal controls data not widely available postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic temporary staff Risk(s) identified: (Topic : temporary staff) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored Topic civil service system Risk(s) identified: (Topic : civil service system) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities Topic internal control Risk(s) identified: (Topic : internal control) staff reduced number of staff reduced by minimising recruitment long-term operating models not set no information on workforce's skills entities’ workforce information is incomplete and not comparable not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality weaknesses in critical internal controls data not widely available governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Topic conflicts of interest Risk(s) identified: (Topic : conflicts of interest) not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality Topic government IT agency Risk(s) identified: (Topic : government IT agency) better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored Topic open data Risk(s) identified: (Topic : open data) weaknesses in critical internal controls data not widely available large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused mandatory publication open data at work concrete action plan national information infrastructure lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic service center Risk(s) identified: (Topic : service center) weaknesses in critical internal controls data not widely available No control procedures over the agreements with clients Low-grade operational information for governance board Topic job scheduling Risk(s) identified: (Topic : job scheduling) weaknesses in critical internal controls data not widely available Topic business continuity management Risk(s) identified: (Topic : business continuity management) governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented business continuity process not implemented lack of staff responsible for IT security acquisition results not monitored lack of objectives to improving IT governance lack of strategic planning lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic government’s key priorities Risk(s) identified: (Topic : government’s key priorities) various public bodies responsible for the same domain demand growing faster than supply Topic records and documents management Risk(s) identified: (Topic : records and documents management) most electronic records remained unscheduled no policies, plans and practices to guide an expert IT system acquisition insufficient automation in managing large volumes of data control of electronic records is difficult in a decentralized computing environment obsolescent and aging storage media put electronic records at risk complexity of electronic records precludes simple transfer to text formats electronic records are dependent on evolving software and hardware Topic large scale undertaking Risk(s) identified: (Topic : large scale undertaking) savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic regulators Risk(s) identified: (Topic : regulators) Measuring influence on outcomes performance measurement frameworks Topic product marking Risk(s) identified: (Topic : product marking) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused Topic information society Risk(s) identified: (Topic : information society) large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic data centers Risk(s) identified: (Topic : data centers) No control procedures over the agreements with clients Low-grade operational information for governance board Topic measurement of project success Risk(s) identified: (Topic : measurement of project success) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic IT architecture Risk(s) identified: (Topic : IT architecture) lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic personal data protection Risk(s) identified: (Topic : personal data protection) mandatory publication open data at work concrete action plan national information infrastructure lack of coordination and supervision weak cooperation between institutions lack of information about state's owned data and common cooperation principles data integration on a voluntary basis no policy too late and too fragmented planning ineffective monitoring regulations' update delayed and incomplete cost related rules not modified nobody responsible for coordination lack of training and practice lack of quality control Topic dry ports Risk(s) identified: (Topic : dry ports) absence of framework lack of a single reliable source of data approvals without cross-analysis of capacity conditions delays by responsible agencies laxity in procedures implementing and incomplete procedures Topic research infrastructure Risk(s) identified: (Topic : research infrastructure) bringing private device, local administrator privileges inadequate framework for the use and management of IT equipment no awareness of existing rules inadequate framework for the use and management of IT equipment no awareness of existing rules Area science and development Topic legacy systems Risk(s) identified: (Topic : legacy systems) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders lack of effective measurement tools to determine progress lack of updated and comprehensive plans lack of analysis of the significant organizational change Topic management dashboard Risk(s) identified: (Topic : management dashboard) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Topic agile projects Risk(s) identified: (Topic : agile projects) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Topic data center consolidation Risk(s) identified: (Topic : data center consolidation) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance Topic indicative Risk(s) identified: (Topic : indicative) many use outdated software languages and hardware lack of consistent risk analysis One of goals not identified lack of access to all data some business rules switched off limited verification of data provided by applicants not recognising the risk of interest conflicts system is increasing likelihood of conflicts of interest personal benefits to be clearly prohibited special care about public investment priorities setting procurement practices recruiting family members movement of staff between government and private company lack of transparence in gifts and hospitality better scrutiny of proposals skills shortages remain in the areas needed strategic workforce planning is under-developed approval without business case limited competition generated direct costs not compared most expensive cases insufficiently monitored weaknesses in critical internal controls data not widely available governance: roles and responsibilities not fully defined planning documents incomplete lack of longterm HR strategy key management controls not fully implemented various public bodies responsible for the same domain demand growing faster than supply business continuity process not implemented lack of staff responsible for IT security acquisition results not monitored lack of objectives to improving IT governance lack of strategic planning savings goals not planned insufficient quality and frequency of risk analysis different interpretations of guidance poor budgeting of the project no all-embracing testing lack of involvement of all stakeholders large number of public-sector actors are involved in policy making complexity of the regulations divided resources no role for end-users data and information systems are underused No control procedures over the agreements with clients Low-grade operational information for governance board postings and promotions not giving sufficient weight to skills evaluations focus on the individual experience not on broader impact data weaknesses overemphasis on classroom-based training difficulties in recruiting skilled staff devolved responsibilities lack of effective measurement tools to determine progress