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Effectiveness of the Tax Administration of the Republic of Slovenia in the execution of modernisation projects of the Slovenian duty information system and decreasing the number of duty sub-accounts
project aiming at lessening taxpayers’ administrative burdens by decreasing the number of duty sub-accounts. The modernisation of the Tax Authority’s duties’ collection information system had brought about ... some improvements and had also enabled implementation of the second project - decreasing the number of government duty sub-accounts. Despite these successes, the combined projects of modernisation ... and decreasing the number of duty sub-accounts, had created severe difficulties for the Tax Authority, the taxpayers, duties recipients and other stakeholders. ... ... Shaky coordination of investments in important systems ... Slovenian SAI traced a series of problems in management of crucial IT investments in tax administration. Apart from promising goals, unclear business case gave a start to many problems at next stages ... of the project, involving additional spendings, delays and errors in data processing.
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Court of Audit of the Republic of Slovenia , issued in 2014
Risk cases: 7
Managing the risk of legacy ICT to public service delivery
The cross-government report describes the case studies from four public services (state pension, Value Added Tax collection, prescription payment and consumer credit licensing services) selected ... to illustrate the range of approaches that small and large government bodies are taking to address the issues arising from legacy ICT (defined as "systems and applications that have been operationally embedded ... within a business function but superseded by newer and more effective technologies or changed business needs"). ... Possible approaches to the problem of 'legacy ICT' ... UK’s government experience in managing the risks connected to legacy ICT provides valuable insight for others facing the same problem and are considering transforming their services.
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National Audit Office , issued in 2013
Risk cases: 3
Audit of the key ICT project regarding a consumption tax platform Federal Customs Administration (FCA)
The Swiss Federal Audit Office (SFAO) audited the key ICT project concerning a consumption tax platform from May to June 2015. The programme was launched in January 2014 with a budget of CHF 13.5 ... million. The instructing parties were the management of the Federal Customs Administration (FCA), the Swiss Alcohol Board (SAB) and the Federal Office of Information Technology, Systems ... and Telecommunication (FOITT). ... ... First attempt to ITC consumption tax project ... SAI Switzerland analised problems steming from insufficient specification of a complex ICT system project concerning a consumption tax platform. The project's budget turned out to cover only 70 ... % of the expected functions. Suspension of the project and restarting preparations stage followed.
Full description
Swiss Federal Audit Office , issued in 2015
Risk cases: 1
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