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Improved Planning and Performance Measures Are Needed to Help Ensure Successful Technology Modernization
Massive modernization effort needs coordination Social security issues can touch lives of many. Information technology in this area are increasingly costly and difficult to maintain. GAO is recommending to develop comprehensive metrics to effectively gauge modernization progress; complete comprehensive strategic planning, including its enterprise architecture; and define the new roles and responsibilities to help ensure effective oversight.
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Massive modernization effort needs coordination Social security issues can touch lives of many. Information technology in this area are increasingly costly and difficult to maintain. GAO is recommending to develop comprehensive metrics to effectively gauge modernization progress; complete comprehensive strategic planning, including its enterprise architecture; and define the new roles and responsibilities to help ensure effective oversight.
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General Accountability Office
, issued in 2012
Risk cases: 3
Ministry of Education realized corrective measures incorrectly
The audited bodies were Ministry of Education (ME), Ministry of Informatics (MI), Institute for Educational Information, regional authorities of Liberec and Plzeň, and 42 chosen primary, secondary ... , and high schools, as well as some other educational facilities. (See the complete list of chosen schools enclosed to the audit report.). ... ... Educational project managed ineffectively ... Several problems - from documentation to ineffectiveness - in designing and financing were found by the Czech SAI in a government program: the Funding Conception for Communication Services at Schools.
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The audited bodies were Ministry of Education (ME), Ministry of Informatics (MI), Institute for Educational Information, regional authorities of Liberec and Plzeň, and 42 chosen primary, secondary ... , and high schools, as well as some other educational facilities. (See the complete list of chosen schools enclosed to the audit report.). ... ... Educational project managed ineffectively ... Several problems - from documentation to ineffectiveness - in designing and financing were found by the Czech SAI in a government program: the Funding Conception for Communication Services at Schools.
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Supreme Audit Office
, issued in 2007
Risk cases: 2
Federal Agencies Need to Address Aging Legacy Systems
Be aware of legacy IT risks The US government spends about 75 percent of the total amount budgeted for information technology on operations and maintenance. GAO reviewed Office of Management and Budget and 26 agencies, covering years 2010 through 2017 and recommends to develop a goal for spending measure and finalize guidance to identify and prioritize legacy IT needing to be modernized or replaced.
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Be aware of legacy IT risks The US government spends about 75 percent of the total amount budgeted for information technology on operations and maintenance. GAO reviewed Office of Management and Budget and 26 agencies, covering years 2010 through 2017 and recommends to develop a goal for spending measure and finalize guidance to identify and prioritize legacy IT needing to be modernized or replaced.
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General Accountability Office
, issued in 2016
Risk cases: 3
Actions of national and municipal authorities to ensure the fulfillment of the obligations under the Loan Agreement “Safety Net and Social Sector Reform Program” between the Republic of Latvia and the World Bank
The audit was planned and conducted so as to provide reasonable assurance that the national and municipal authorities have implemented the measures specified in the Program Document and ensured ... the fulfilment of the prescribed performance targets. ... ... Well coordinated information structure is necessary for the unemployment benefits system ... SAI Latvia reviewed the unemployment benefits system and analyzed the cosequences of poor information flow among state and municipalities registers. Findings presented in the report are result ... of effective use of CAAT software.
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The audit was planned and conducted so as to provide reasonable assurance that the national and municipal authorities have implemented the measures specified in the Program Document and ensured ... the fulfilment of the prescribed performance targets. ... ... Well coordinated information structure is necessary for the unemployment benefits system ... SAI Latvia reviewed the unemployment benefits system and analyzed the cosequences of poor information flow among state and municipalities registers. Findings presented in the report are result ... of effective use of CAAT software.
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State Audit Office of Latvia
, issued in 2011
Risk cases: 1
Storage of Electronic Documents and Data at the National Archives of Latvia
in the country, realising, that NAL have extensive possibilities for improving the storage of electronic documents. Audit was performed in the Ministry of Culture, National Archives of Latvia, Centre for Culture ... Ever since electronic documents with legal force equivalent to that of paper documents have entered our daily lives and the majority of state administration processes have been transferred ... to electronic information systems, the role of the archives has become unclear — whether an inhabitant can rely on that the archives will be able to issue statements in the areas, which are currently processed ... ... Do Archives ensure the storage of e-documents? ... National archives fulfil an important function for storing the documentary heritage and became one of the most important sources of information. But after electronic documents have entered our daily ... lives and majority of state administration processes have been transferred to electronic information systems, the archives still have a lot of work to do for improving the storage of electronic documents ... . SAI Latvia analysed causes of over 12 years with no progress in this domain.
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in the country, realising, that NAL have extensive possibilities for improving the storage of electronic documents. Audit was performed in the Ministry of Culture, National Archives of Latvia, Centre for Culture ... Ever since electronic documents with legal force equivalent to that of paper documents have entered our daily lives and the majority of state administration processes have been transferred ... to electronic information systems, the role of the archives has become unclear — whether an inhabitant can rely on that the archives will be able to issue statements in the areas, which are currently processed ... ... Do Archives ensure the storage of e-documents? ... National archives fulfil an important function for storing the documentary heritage and became one of the most important sources of information. But after electronic documents have entered our daily ... lives and majority of state administration processes have been transferred to electronic information systems, the archives still have a lot of work to do for improving the storage of electronic documents ... . SAI Latvia analysed causes of over 12 years with no progress in this domain.
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State Audit Office of the Republic of Latvia
, issued in 2015
Risk cases: 3
State aid for IT projects in social and health care
and Health. All in all approximately 250 million euros was tied to development projects carried out as national measures in 2000-2010, not including the self-funded portion of aid or loans granted ... In 2000-2009 about 180 million euros in national and European Union funds went to finance information technology projects in social and health care, not including the costs of developing national ... information system services (KanTa project) or the National Project for Social Services IT (Tikesos project). Financing has been provided by the Ministry of Social Affairs and H ealth, the Finnish Funding ... Difficult coordination of IT projects ... Finish Audit Office analyzed results of poor cooperation between authorities on national and local level in social and health care projects: difficult integration of information systems and poor ... coordination of the financing information technology projects, including double financing.
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and Health. All in all approximately 250 million euros was tied to development projects carried out as national measures in 2000-2010, not including the self-funded portion of aid or loans granted ... In 2000-2009 about 180 million euros in national and European Union funds went to finance information technology projects in social and health care, not including the costs of developing national ... information system services (KanTa project) or the National Project for Social Services IT (Tikesos project). Financing has been provided by the Ministry of Social Affairs and H ealth, the Finnish Funding ... Difficult coordination of IT projects ... Finish Audit Office analyzed results of poor cooperation between authorities on national and local level in social and health care projects: difficult integration of information systems and poor ... coordination of the financing information technology projects, including double financing.
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National Audit Office of Finland
, issued in 2011
Risk cases: 3
The National Government Service Centre – Has administration become more effective?
. These viewpoints have been analysed with a special focus on the conditions that applied to the Service Centre when it was formed and the measures taken by the Government and the Service Centre in the first years. ... The purpose of this audit has been to investigate whether the Service Centre has made administrative operational support functions taken over from client agencies more effective, and to find ... explanations for the results so far achieved by the Service Centre. The audit has also aspired to illustrate how agencies that do not subscribe to the services regard their potential for doing so ... ... Has Swedish public administration become more effective? ... The Service Centre – payroll and financial administration IT system for Swedish public agencies under the government – has achieved the target of a subscription rate of 25 per cent of the total ... number of state employees. However, subscription to the Service Centre was initially slower than the Government had predicted and meant lower revenues than expected in autumn 2013. The Service Centre ... then introduced a rigorous review of its expenditure, for example for some planned development initiatives for internal procedures and support systems.<br/>The Swedish NAO noted that the Government’s steering
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. These viewpoints have been analysed with a special focus on the conditions that applied to the Service Centre when it was formed and the measures taken by the Government and the Service Centre in the first years. ... The purpose of this audit has been to investigate whether the Service Centre has made administrative operational support functions taken over from client agencies more effective, and to find ... explanations for the results so far achieved by the Service Centre. The audit has also aspired to illustrate how agencies that do not subscribe to the services regard their potential for doing so ... ... Has Swedish public administration become more effective? ... The Service Centre – payroll and financial administration IT system for Swedish public agencies under the government – has achieved the target of a subscription rate of 25 per cent of the total ... number of state employees. However, subscription to the Service Centre was initially slower than the Government had predicted and meant lower revenues than expected in autumn 2013. The Service Centre ... then introduced a rigorous review of its expenditure, for example for some planned development initiatives for internal procedures and support systems.<br/>The Swedish NAO noted that the Government’s steering
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Swedish National Audit Office
, issued in 2016
Risk cases: 2
The protection of valuable forest
Protection of valuable forest Protection of valuable forest land is an important mean of achieving the environmental quality objectives. Governments can establish formal protection of forests through the formation of national parks, biotope conservation areas, nature reserves or by signing nature conservation agreements. Beyond the state's formal protection of forests, the forest owners themselves are also expected to contribute through voluntary set-asides of forest. From a state perspective, it is important to investigate whether or not the resources for formal protection are being used cost-effectively. However, in order to achieve cost-effective formal protection work, the state also needs to address forest owners' voluntary set asides.
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Protection of valuable forest Protection of valuable forest land is an important mean of achieving the environmental quality objectives. Governments can establish formal protection of forests through the formation of national parks, biotope conservation areas, nature reserves or by signing nature conservation agreements. Beyond the state's formal protection of forests, the forest owners themselves are also expected to contribute through voluntary set-asides of forest. From a state perspective, it is important to investigate whether or not the resources for formal protection are being used cost-effectively. However, in order to achieve cost-effective formal protection work, the state also needs to address forest owners' voluntary set asides.
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Swedish National Audit Office
, issued in 2018
Risk cases: 4
Supply of food and medicinal products
Supply of food and medicinal products Deficiencies in emergency preparedness and weaknesses in governance are still found by the Swedish NAO in the system of safeguarding supply of food and medicinal products. The system is complex and NAO appreciates efforts made by responsible agencies. However, they found also insufficient clarity in division of responsibilities and weaknesses in coordinantion.
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Supply of food and medicinal products Deficiencies in emergency preparedness and weaknesses in governance are still found by the Swedish NAO in the system of safeguarding supply of food and medicinal products. The system is complex and NAO appreciates efforts made by responsible agencies. However, they found also insufficient clarity in division of responsibilities and weaknesses in coordinantion.
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Swedish National Audit Office
, issued in 2018
Risk cases: 2
Staff scheduling in government institutions
Scheduling irregular hours work Danish Rigsrevisionen shows in their study problems with staff scheduling in government institutions where employees are required to work irregular hours. Optimized staff scheduling contributed to reducing payroll costs. On the other hand, problems with rearrangement of work, recording working hours, optimisation of staffing levels and analysis of overtime triggers - add up to high costs of workforce. IT is not always used as ally either.
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Scheduling irregular hours work Danish Rigsrevisionen shows in their study problems with staff scheduling in government institutions where employees are required to work irregular hours. Optimized staff scheduling contributed to reducing payroll costs. On the other hand, problems with rearrangement of work, recording working hours, optimisation of staffing levels and analysis of overtime triggers - add up to high costs of workforce. IT is not always used as ally either.
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National Audit Office of Denmark
, issued in 2015
Risk cases: 5