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Risk-case information of the services is missing from the websites
Resulting in user unfriendly public services
Full description
Resulting in user unfriendly public services
Full description
Risk-case users are forced to re-enter data
Resulting in user unfriendly public services
Full description
Resulting in user unfriendly public services
Full description
Risk-case lack of a clear management model
Resulting in lower effectiveness of information resources' use
Full description
Resulting in lower effectiveness of information resources' use
Full description
Risk-case lack of a well shaped requirement
Resulting in limited support for user-friendliness
Full description
Resulting in limited support for user-friendliness
Full description
Risk-case Lack of a well shaped requirement
Resulting in Insufficient assistance to people who are unable to use digital services
Full description
Resulting in Insufficient assistance to people who are unable to use digital services
Full description
Risk-case technology limitation and staff shortages
Resulting in process inefficiency
Full description
Resulting in process inefficiency
Full description
Risk-case technology limitations and lack of effective monitoring of funds
Resulting in payment delay
Full description
Resulting in payment delay
Full description